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UMC
Unveils 'IP Master' Online Design Resource & Support
Center Built With the Synchronicity Publisher Suite
Customers Get Sophisticated
New Resource for Quickly Finding,
Evaluating and Acquiring IP Components along with a HelpDesk
SUNNYVALE, Calif. - January 6, 2003 -UMC (NYSE: UMC), a world leading
semiconductor foundry, and Synchronicity® today introduced the
foundry industry's most comprehensive online design support and
customer service resource, named IP Master. IP Master boosts
UMC's customers productivity by enabling them to quickly find, evaluate,
acquire and use design elements, such as design libraries and semiconductor
intellectual property (IP) via UMC's customer web portal at http://my.umc.com.
In order to rapidly deploy a comprehensive service
with broad industry compatibility, UMC selected the Synchronicity
Publisher Suite, as the basis for IP Master. IP Master has
two key elements that improve customer design productivity:
1) SOC Platform - is UMC's online shopping mall
for SOC development. SOC Platform is built from the IP Gear
Catalog component of the Synchronicity Publisher Suite where customers
can find, evaluate and gain information on the silicon production
status of every IP core that targets UMC's process technology. Users
can use automated search tools or browse a component hierarchy of
broadly applicable IP from UMC's Gold IP Program (e.g. libraries,
memories, mixed-signal functions and embedded processors). Users
can also browse by vertical market application, for example for
a DSP suitable for a set-top box SOC to be manufactured on UMC's
0.13 micron CMOS process. The data in SOC Platform is continuously
updated and includes the additional information that truly makes
IP usable, such as whether the IP has been proven in silicon.
2) UMC HelpDesk - is a comprehensive online support
system for UMC customers. It is an implementation of the IP Gear
HelpDesk component of the Synchronicity Publisher Suite tuned to
UMC's customer requirements. The HelpDesk manages customer queries
from initiation to closure and includes useful functions such as
automatic assignment to the appropriate expert, query escalation,
reminders, private internal notation, and management reporting on
response status and speed. Additionally, users can often quickly
find answers by searching the Knowledge Base of non-confidential,
past support responses.
Synchronicity and its Taiwanese distributor Maojet
Technology Corporation, worked with UMC to set up the IP Master
system. UMC is the first foundry, using the de facto standard for
design reuse and IP distribution, to provide a comprehensive IP
management system that includes back-end fabrication information.
"UMC is committed to delivering the semiconductor
industry's best services and support," said Dr. Fu-Tai Liou,
president of the America Business Group at UMC. "Extensive
efforts, such as gathering input from many customers and working
with leading technology partners like Synchronicity and Maojet,
resulted in IP Master. The design resource system provides a truly
unique design productivity boost by helping our customers rapidly
use the most appropriate process technology, IP, and libraries,
via any web browser."
"We are pleased to be playing a central
role in enabling UMC to offer the richest and most advanced online
design resource," said Patrick Romich, president and CEO, Synchronicity.
"The Publisher Suite connects UMC's design chain, closely tying
the foundry to the market that it serves."
IP Master augments UMC's other online services
including MyUMC, a full-service customer information portal that
went online in October 2000. MyUMC gives customers easy access to
UMC foundry services by providing a total online supply chain solution
and 24-hour access to detailed account information.
Availability
Select UMC customers will have access to IP Master in early January;
all customers can access the site in mid-February as long as they
have obtained an IP Master login from their UMC representative.
The complete offering will feature a rich set of IP catalogs from
UMC IP suppliers. UMC foundry customers will access the system for
free through the MyUMC web portal, available at my.umc.com.
About Synchronicity
Synchronicity enables IC, embedded software and system developers
to get from concept to product to revenue more quickly. Their Developer
and Publisher Suites provide value by tracking project status, capturing
design intent, managing engineering data, and coordinating IP reuse,
distribution and support. Over 120 development organizations, including
13 of the top 15 semiconductor companies, use Synchronicity software
to connect and manage their design chain; boosting collaboration
within project teams, across the enterprise and between businesses.
Synchronicity is headquartered in Marlboro, MA and has offices worldwide.
For more information visit www.synchronicity.com
Synchronicity and the Synchronicity Logo
are registered trademarks and Synchronicity Publisher Suite and
IP Gear are trademarks of Synchronicity Software Inc. of Marlboro,
MA.
All other trademarks and registered trademarks are the property
of their respective owners.
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